Privacy Policy for Mr Pools Cape Town

Effective Date: December 10, 2024

Mr Pools Cape Town (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, www.mrpoolscapetown.com (“Website”), or interact with us. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

Personal Information

This includes information you provide directly through forms on our Website, such as:

• Name
• Email Address
• Phone Number
• Physical Address
• Details about your pool or outdoor living space requirements

Non-Personal Information

We may also collect non-personal information automatically, such as:

• Your IP address
• Browser type and version
• Pages visited and time spent on the Website
• Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes.
• To process and manage orders for our products and services.
• To improve the functionality and user experience of our Website.
• To send promotional materials, updates, and marketing communications (if you opt in).
• To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: To third-party service providers who assist us in operating our Website and providing our services (e.g., email marketing platforms or payment processors).
• Legal Compliance: If required to comply with legal obligations or protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze Website traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal information (subject to legal requirements).
• Opt out of receiving marketing communications at any time.

To exercise these rights, contact us at mr.poolscapetown@gmail.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mr Pools Cape Town
Address: L 20 Welgelegen Rd, Table View, Cape Town, 7441
Phone: +27 72 962 0499
Email: mr.poolscapetown@gmail.com

By using our Website, you agree to the terms of this Privacy Policy.